This bathroom has been repeatedly washed with an inappropriate cleanser. It seems that the housekeeper thought vinegar and marble went well together.

This is what happens when you spill bowl cleaner on your marble.

Dull and dirty. The stone feels like sandpaper. Incidentally, the white caulking probably wasn't the best choice.

You shouldn't be ashamed if your shower looks like this. Just think of us as your doctor. We've seen it a million times before and worse.

Every Crema Marfil surface has some of this eventually. So many products in the bathroom are mildly acidic and cause those "water marks" that can't be washed away.

This is spalling. The minerals that makeup the veins of a stone are sometimes weaker and tend to pop like this especially when exposed to moisture.

This will be much less evident after this floor is ground flat, honed and polished. Sometimes it will be gone completely. Other times it will still be there and can be filled. If your floor has an abundance of this, plan to see some when we are through unless you wish to spend a lot of dough on the very tedious filling process.

This bathroom has it all. These base pieces just fell off when we arrived. Not to worry, by the time we are finished it will be set back in place and look just as good as the rest.

How's that for a crack? We could feel this second floor rattle a bit when we were grinding this floor. We think the deflection ratio was a bit low here. Minimum deflection calculations for second floors are often not strong enough for stone floor upgrades.

For superior results, faucets should be completely removed. Have your plumber perform this service or we can usually do it at an additional charge. Yes, we can and are well accustomed to working around them - It's just safer for the hardware and often a shadow is left along the edge. Our machinery can only get so close to the hardware without jeopardizing it.

Don't be afraid. That ink helps to strengthen this guy so he can hold that 45 lb. machine up all day long. When you gasp at the price for polishing the shower remember this photo. This one took the better part of 3 days to complete.

Back to removing the faucets. This is as far as is practical here and will get great results with the right attitude, patience and skills.

This machine is actually grinding a very thin layer of stone from the surface. This stone will soon be completely scratch free, etch free and perfectly flat so that we may achieve a mirror like finish. If you look closely on the floor you will see that layer - it looks like milk.

Speaking of mirrors!

The lighting in this shower isn't the best, but you should definitely notice the reflection.

The caulking is gone. We have re-grouted all of the loose and damaged areas.

We are sure these tops look better than new. How about yours?

The crack is still there but looks a lot better after a little TLC.